Privacy Policy
Effective Date: 04/03/2025
Total Clean of Cincinnati ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, engage with our services, and opt-in to receive text messages from us.
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Your personal and mobile information will not be shared with third parties for marketing purposes.
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Your data will not be transferred to external organizations.
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We are committed to using your data solely for internal purposes to improve our services.
1. Information We Collect
We may collect the following types of information:
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Personal Information: such as your name, phone number, email address, and physical address when you voluntarily submit it to us (e.g., via forms, booking services, or mobile opt-in).
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Automatic Data: such as your IP address, browser type, device ID, and browsing behavior on our website through cookies and tracking technologies.
2. Text Messaging Program & Mobile Compliance (DCA2)
By opting in to receive SMS/text messages from Total Clean of Cincinnati, you agree to the following:
Mobile Opt-In Path
Users may opt-in by entering their mobile number into a form on our website and checking a box that clearly states:
"I agree to receive recurring transactional messages from Total Clean of Cincinnati. Message & data rates may apply. Reply STOP to cancel, HELP for help. Reply START to join. View our Privacy Policy."
Message Frequency Disclosure
Message frequency may vary depending on user activity but typically includes 1-4 messages per month.
STOP Instructions
To opt-out of receiving future text messages from Total Clean of Cincinnati, simply reply STOP to any message. You will receive a final confirmation message and no further messages will be sent.
HELP Instructions
If you need assistance with our messaging program, reply HELP for more information or contact us at:
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📞 513-443-4051
Message and Data Rates
Standard message and data rates may apply depending on your wireless carrier plan.
Link to Mobile Message Program Privacy Terms
For more information about how your data is handled in connection with our messaging program, please refer to our Messaging Privacy Policy, which you can view here (replace with actual link once hosted).
3. How We Use Your Information
We use the collected information to:
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Respond to inquiries and service requests
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Send appointment confirmations and service updates
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Improve our services and user experience
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Comply with legal obligations
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our business, but only to the extent necessary.
5. Your Rights & Choices
You can:
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Opt-out of marketing communications at any time
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Request access to or deletion of your personal information
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Manage cookie preferences through your browser settings
6. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse.
7. Children’s Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect data from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Total Clean of Cincinnati
📍 850 Euclid Avenue Ste # 819, Cleveland, OH 44114
📞 513-443-4051
📧 sparkle@totalcleanofcincy.com